Overview
The success of the Student Technology Loan Program (STLP) is highly dependent on timely return of equipment loans. You are responsible for returning equipment on or before the scheduled return date so other students have the opportunity to utilize the same piece of equipment. If you have been directed to this page, our records indicate you are in possession of equipment and/or components that are more than three (3) days beyond the scheduled return date.
Within seven (7) days of receiving your Equipment Recovery notification, you must complete one of the following steps as it relates to your equipment loan. As part of this process, your borrowing privileges are indefinitely restricted until all outstanding items have been returned to STLP.
- Appeal: If you believe the information contained in your Equipment Recovery notification is incorrect, you may appeal the notification. To appeal, reply to the message with additional details regarding your equipment loan while including any supporting documentation you may have.
- Return: If the equipment listed in your Equipment Recovery notification is still in your possession, it must be returned to the same office location from which it was checked out. Please refer to the Locations page for STLP office locations and hours. During break periods, when STLP office locations are closed, overdue equipment may be returned to the Academic Technologies Help Desk located in Kane Hall (KNE), Room 035 between 9:00 am – 4:00 pm, Monday – Friday. For KNE building access, enter the basement hallway via the east stairwell nearest Suzzallo Library or use the elevators from the Central Plaza parking garage (levels C1, C3 or C5) then tap your Husky Card on the double-doors for hallway access. If you are no longer located in the Seattle area and are unable to return the equipment in person, you may request a prepaid return shipping label by completing the STLP Contact Form.
- Report: If the equipment listed in your Equipment Recovery notification has been damaged, lost, or stolen while in your possession, you are required to report this information to STLP. Equipment that has been damaged, lost, or stolen while in your possession is subject to the Equipment Claims process and you are responsible for paying the applicable replacement value or insurance deductible. You may report a new claim using the Equipment Claims Form (requires UW NetID + Google Apps access).
Failure to return equipment and/or components during the Equipment Recovery process will result in the creation of an Equipment Claims invoice. As part of this process, you will receive an invoice for the full replacement value of all outstanding items. Equipment Claims invoices related to unreturned equipment are not eligible for filing a claim under UW Equipment Insurance policies.
Additionally, failure to comply with STLP notifications and/or policies is a violation of the UW Student Conduct Code under WAC 478-121-130 and is subject to reporting to the office of Community Standards & Student Conduct (CSSC).
Loss of Privileges
Temporary Restriction
Upon return of all outstanding items during the Equipment Recovery process, you will receive a ninety (90) day restriction of your borrowing privileges. Additional restriction policies are listed below.
- A temporary restriction that exceeds the last day of the current academic quarter will carry over and continue for the remaining period of time effective the first day of your next quarter of enrollment.
- A temporary restriction incurred during finals week is applied effective the first day of your next quarter of enrollment.
- Your borrowing privileges are indefinitely restricted until all Equipment Recovery notifications have been closed.
Permanent Revocation
The accumulation of three (3) Equipment Recovery notifications and/or Equipment Claims invoices totaling $400.00 or more will result in the permanent revocation of your borrowing privileges. Unpaid Equipment Claims invoices will also result in the permanent revocation of your borrowing privileges.
Failure to comply with STLP notifications and/or policies is a violation of the UW Student Conduct Code under WAC 478-121-130 and is subject to reporting to the office of Community Standards & Student Conduct (CSSC). Your information may be shared with CSSC in accordance with our privacy policies. Reporting to CSSC will result in the permanent revocation of your borrowing privileges.
Frequently Asked Questions
Yes. Automatic equipment return reminders are sent both 24 hours before and after the scheduled return date of your equipment loan. To ensure these notifications are received, be sure to add stlp@uw.edu and stlp_updates@uw.edu to your contacts and/or safe sender lists.
Upon return of all outstanding items, the Equipment Recovery notification will be closed and you will receive a ninety (90) day restriction of your STLP borrowing privileges. The accumulation of three (3) Equipment Recovery notifications and/or Equipment Claims invoices totaling $400.00 or more will result in the permanent revocation of your borrowing privileges.
Failure to return equipment during the Equipment Recovery process will result in the creation of an Equipment Claims invoice. As part of this process, you will receive an invoice for the full replacement value of all outstanding equipment in your possession.