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Frequently Asked Questions

The program is funded by the Services & Activities Fee (SAF) as well as the Student Technology Fee (STF) which are included in the cost of quarterly tuition. So long as you are enrolled for the current academic quarter, you may participate in the program at no additional charge. Fees will apply if the equipment is damaged, lost or stolen while in your possession.

Both UW Bothell and UW Tacoma maintain their own equipment loan programs and, as such, students enrolled at those campuses are not eligible to borrow equipment through STLP.

Please call 206-685-6090 for exact equipment availability and to schedule an appointment as necessary. Walk-ins will be accommodated to the best of our ability; however, equipment inventory may be limited.

Please review the loan period indicated at the point of making your equipment reservation. All equipment items at all office locations are made available for 10-day, 30-day, or quarter-long loan periods. Otherwise, please ask program staff at the point of equipment checkout.

Short Extensions may be granted on a case-by-case basis with advance notice. Please submit your extension request to or call/text 206-685-6090 at least seven (7) business days prior to the equipment due date. Extension requests without sufficient notice or justification will not be considered.

STLP is no longer offering reservation renewals as it adversely impacts subsequent reservations/students. To review the due date of your equipment, you may view your current bookings online.

No. All equipment must be checked out and returned from the same office for which you made the original equipment reservation.

The following applications are installed on macOS laptop computers: Adobe Acrobat Reader DC, Atom, Audacity, Cyberduck, Eclipse, FileZilla, Firefox, GarageBand, Google Chrome, Handbrake, iMovie, jGRASP, Keynote, Microsoft Office 2019 (Excel, OneNote, Outlook, PowerPoint, Word), MySQL Workbench, Numbers, Pages, Panopto, Processing, QuickTime Player, R, RStudio, Safari, Skype, Slack, Visual Studio Code, VLC, Zoom.

The following applications are installed on Windows laptop computers: Acrobat Reader DC, Firefox, Google Chrome, Microsoft Edge, Microsoft Office Professional Plus 2019 (Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Word, Skype for Business), VLC Media Player, Zoom.

On macOS laptop computers, the username and password are both stlp. On Windows laptop computers, the username is Student User and the password is stlp.

STLP now offers a limited number of wi-fi hotspots for internet connectivity. Coverage is limited to 4G speeds in the US T-Mobile service area. An unlimited data plan is included with each device. Please consult IT Connect, City of Seattle, or Affordable Connectivity Program for additional internet connectivity resources (including free or discounted services).