Overview
The success of the Student Technology Loan Program (STLP) is highly dependent on timely notification and processing of equipment related issues. You are responsible for the safekeeping of all equipment items checked out from STLP and are required to immediately report damage, loss, or theft of equipment by emailing stlp@uw.edu. After this initial report, STLP staff will follow up with additional instructions as well as the link for completing the Equipment Claims Form. All damaged and remaining equipment items must be returned to the same office from which they were checked out. As part of this process, student borrowing privileges will be suspended until all outstanding Equipment Claims have been resolved.
In most cases, Equipment Claims submissions will be processed as follows:
- Repair/Replacement Under $250: Repair or replacement of equipment hardware totaling $250.00 or less does not meet the threshold for filing a claim under the UW equipment insurance policy. As such, students are responsible for paying all charges plus applicable state sales tax and university Institutional Overhead Charge (IOC).
- Repair/Replacement Over $250: In most cases, repair or replacement of equipment hardware totaling $250.00 or more meets the threshold for filing a claim under the UW equipment insurance policy. If approved, the student is responsible for paying a $250.00 deductible while the remaining portion will be covered by the UW equipment insurance policy. Equipment Claims invoices for unreturned equipment items are not eligible for filing a claim under UW Equipment Insurance policies.
The accumulation of multiple Equipment Claims invoices will result in the permanent revocation of student borrowing privileges. Please see the Loss of Privileges section below for more information.
Payment
Once your Equipment Claims submission has been processed, you will receive an invoice indicating the amount owed. Invoice payments are due within fourteen (14) days. Payments will only be accepted in the form of credit card, check or money order. Credit card payments may be made online via the Invoice Payment Portal. Checks and money orders must be made payable to “University of Washington” for the exact amount owed and submitted in-person at the STLP office location in Kane Hall or via US Mail when addressed as follows:
Student Technology Loan Program
University of Washington
Box 353095
Seattle, WA 98195-3095
Payment Plans
Invoice amounts greater than $100.00 are eligible for a payment plan of up to three (3) monthly payments. If you require a payment plan, you must submit a written request within seven (7) days of the invoice notification.
Non-Payment
Student borrowing privileges will remain suspended until all outstanding Equipment Claims invoices have been paid. Unpaid invoices that are 90+ days past due may be referred to a collection agency. STLP greatly encourages students to email stlp@uw.edu or call 206-685-6090 at any stage in the Equipment Claims process for assistance in finding solutions.
Loss of Privileges
The accumulation of three (3) Equipment Recovery notifications and/or Equipment Claims invoices totaling $400.00 or more will result in the permanent revocation of student borrowing privileges. Unpaid Equipment Claims invoices will also result in the permanent revocation of student borrowing privileges.
Failure to comply with STLP notifications and/or policies is a violation of the UW Student Conduct Code under WAC 478-121-130 and is subject to reporting to the office of Community Standards & Student Conduct (CSSC). Student information may be shared with CSSC in accordance with our privacy policy.
Frequently Asked Questions
Please complete the Equipment Claims Form as soon as possible. Claims involving lost or stolen equipment must be reported to the local law enforcement agency in which the incident occurred (e.g.: Seattle Police Department, UW Police Department, etc.). You must identify university-owned equipment as belonging to the university when filing a police report. The police report should then be attached in PDF format when submitting the Equipment Claims Form. Additionally, as applicable, please attach photos depicting reported equipment damage.
Once your Equipment Claim submission has been processed, you will receive a PDF invoice via email indicating the amount to be paid to STLP. Invoice payments are due within fourteen (14) days of the invoice notification and may be paid by credit card, check or money order.
No. To ensure the correct make/model of equipment is replaced, STLP will procure items on your behalf upon settlement of your Equipment Claim.
No. Your STLP borrowing privileges will be suspended until all outstanding Equipment Claims have been closed.
Yes. To pay your invoice online, please visit the Invoice Payment Portal.
Student borrowing privileges will remain suspended until all outstanding Equipment Claims invoices have been paid. Unpaid invoices that are 90+ days past due may be referred to a collection agency.
Failure to comply with STLP notifications and/or policies is a violation of the UW Student Conduct Code under WAC 478-121-130 and is subject to reporting to the office of Community Standards & Student Conduct (CSSC). Student information may be shared with CSSC in accordance with our privacy policy.